Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. DSS will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
DSS BUSINESS SOLUTION SDN BHD
2356, JALAN PERMAI UTAMA, PUSAT PERNIAGAAN PERMAI UTAMA,
14000 BUKIT MERTAJAM, PENANG.

Please contact us at online@dss.com.my or 05-5101530 if you have any questions or doubts.